Suggestion to booking.com: guests' Opt-in of important information (The Fine Print) before finalizing reservation
The subject explains itself.
The majority of the guests don't read the important information about our properties and then blame us about hiding those information.
I suggest that during the reservation process a final opt-in showing the important information and asking an agreement click is shown to each and every guest as a form of protection for us so-called partners.
Please make this thread big if you agree with me.
Best to all partners,