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What Channel Managers import modifications and cancellations

We use a main stream channel manager. However we have spotted a flaw with them as they do not always import modifications, cancellation to the channel manager diary. Therefore there is a potential for double bookings if a booking is modified (as the diary does not get populated). This has happened on a couple of occasions for us as we have not manually picked this up (why would we if use systems?..).

Does anyone have any recommendations for a channel manager that does pick up all modifications and updates to bookings in the channel manager?

 

3 Replies

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Jessie & Jay (…

We are using Cloudbeds (MyAllocator) for a channel manager. From my understanding, it depends on the connectivity between the OTA and Channel Manager. Some channels have full connectivity to all activities and some only have limited connectivity. Here is a screenshot of the connectivity features between Cloudbeds and BDC:

This month Cloudbeds (MyAllocator) has begun implementing full, real-time connectivity with AirBnB.

There are a lot of channel managers to choose. Here is a link to an existing discussion on Channel Managers in general:

/en-gb/community/consigli-e-suggerimenti/channel-manger-recommendation

8 months ago
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Enquiries

Thank you for your comments. The other issue I have with my channel manager is the lack of good OTA's it connects with. It does BDC and Airbnb but not the other major ones. I will check out Cloudbeds.

8 months ago
6
Bandara Hotels…

You can check out Rategain & Siteminder. But function that you are looking for you have to check channel manager and your PMS system version that they can do two way communication or not.

8 months ago