Tips & tricks

Exchange ideas and advice with fellow partners from around the world.

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Know your partner form

Why have I had an email telling me my account will be put on hold if I do not complete a Know your Partner form. When I click on the link and log in, I have already filled one out. Is this a scam?
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KYP form completion

I have already submitted my KYP form and the form shows "Status: You've submitted this data. We're now processing it to verify your account." I am getting the message as "Last chance to fill the KYP
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rates occupancy

I can not change rates or do anything with my property. I think someone hacked my account or it is locked. It seems either booked for the whole year or it is not available, When I try to rearrange the
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hosting

When you get an early booking, lets say 3, 6 or 9 months, do you still contact your upcoming guest right away or do you wait until closer to check-in?
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hotel location

hi, i'm from xiang man lou hotel. i want to talk about my hotel's location. 21°10'19.0"N 106°03'35.5"E this is the location of my hotel on google maps and is not true. 21°10'36.0"N 106°03'22.5"E this

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