Tips & tricks
Exchange ideas and advice with fellow partners from around the world.
I would love to know if anyone else has been attacked in their home by a guest. this happened to me when I asked a guest to leave as he was smoking in the room. I reported to booking.com and provided
My email is not recognised trying to access extranet.com. is there a particular reason
How do I manage a change over day for high season so people book an entire week without blocking out the rest of the week. thanks
It would be lovely to hear what colleagues do to give guests a WOW experience when they are with them.
I can't understand how a company size booking.com have this, as an ongoing problem for months. 3-6-19 and there is at least 2 months going on with this type of problem. Can someone reasonable and
How do I open rooms during a long period of time? I have all my rooms bloqued, clients can't reserve a room. What I have to do and how I do it?
We have a wide variety of people from around the world I find it good to learn just a few basic words in the language before they get here, if you’re not already fluent, there’s always google
I know that messages from guests stay on our extranet page until they are answered but some messages do not need and answer. Does anyone know how to delete these messages without answering?
How is it possible to reach Booking.com by phone== For me it is impossible. Already called 3 times and waited in total for 3 hours!!!! Have urgent question and cannot reach anybody!!!!! What do I have
We seem to have two accounts, but there should be only one, what happened? The address is ***, Pag Croatia under the "Budingrad House". How do we get to talk to Booking.com representative to clarify