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Unable to receive SMS verification code for adding bank account

I am writing to report an issue with adding my bank account for payouts. Despite multiple attempts, I have not been able to receive the SMS verification code necessary to complete the process. I have tried all the troubleshooting steps recommended by Booking.com, including checking that my phone number is correct and ensuring that my phone has good signal reception, but I have not been successful in receiving the code.

As a result, I am unable to add my bank account and receive payouts for my reservations. I kindly request your assistance in resolving this issue as soon as possible. Please let me know what steps I should take to receive the verification code or if there is an alternative verification method that I can use.

I can confirm that I am able to access my account without any issues, but I am unable to proceed with adding my bank account due to the lack of the SMS verification code.

Thank you for your attention to this matter. I look forward to hearing back from you soon.

Best regards,

Tori