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I dont know how long the gentleman has been in business ... processing deposits and partial refunds is a huge headache.. If you try the 100% deposit plan you will have a 10% booking rate.
I would like to thank Booking.com for helping us grow our establishments. We have done several over the years. The policy of cancelation is sticky , for Booking .Com it has to be frustrating also ,please note there revenue stream is also directly affected.
As I stated yesterday those that cancel due to booking ten places or credit card fraud have effects to both of our bottom lines. Nine out of ten times we get re booked and usually with a stronger stay.
The Tourist industry is tough and very competitive , in life we can only do our very best .
I would like to say once again Saludos to Booking .Com we appreciate all the good things you do for us all.
Myoli Bed and Breakfast has been in the industry for many many years in Southern Africa and Mexico. Booking .Com has been the very best provider for all our booking needs. Remember the client always has the last say. I wish you all a very Lovely Christmas..
Hi everyone we have been in the Band B buis for 2o plus years. Our policy is if they cancel they missed a very nice holiday with us. The customer has the choice at all times. The first year was difficult to watch, my wife was shocked at the no shows. Guess what so was I. Its part of being in this type of work. You can only do your best to please those that do show up. We run a 9.9 review score and that should be your goal. When we loose a booking two more arrive,and guess what there usually better.I wish you all the very best this season. Cheers Myoli Band B Playa Del Carmen Mexico.