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HiI have found that by asking guests to comment/ review (if they wish to) could they comment on what appealed to them or what didn't. By doing this guests have a better idea of what to expect. An old post office/bnb is not for everyone but for those that like charm ,quaintness and friendliness then they tend to really like the place. Hopefully this means we are reaching the type of Guest that enjoys this type of bnb