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In the rooms window (available )you may have one + 1-
if you get a booking that room is gone (right)
it should then read -(0)+ right
i had a instant book yesterday,the system booked the room (right)
but when I checked the availability window it showed-(1)+
so it showed 1 room available, if I hadn’t closed the system off
you may get double booking ,if been trying to sort their system for a week no success yet
the worst is the syc ,working from a apple 11
there is a video of the ceo
and a office full of people behind her,
she obviously doesn’t want to known what some of them are doing
other than emailing each other
as there no window to contact them other than at there convenience
no complaint window and who addressing that problem and the date received and actioned
they need to monitor there own problems with a availability,booking .com a staff member
to help , ps why do I have to sort out there problem s with there interface
booking windows,availability icon
closing window (edit)
just to name three
I’m a dummy but they’re even more
keep it simple stupid
I have just spent hours ,trying to find my way around this search engine
there then guys or cowgirls are I some other world ,I’m on a apple new tab and it asks me to type in on the sync page
I can’t cut and paste ,cut and paste went out thirty years ago
the link is too long for tablet s of today
with no keyboard, also your system editing page is shit
there no interface for single booking left ,I downloaded Abnb and have no problem with there editcalender,
i had trouble today it showed closed ,then open and when the only room I put up got booked it open that more rooms were available.
i don’t have a front desk with staff sitting around all day to wait for people to walk in and an old
computer sitting at reception to type the over length link in that’s not paste able
I had too manually close of it
then it opened next months dates when they are closed off
we are in a world of new tech
booking.com is a search engine of the ninety s when a dummies at University s realises that anyone can spend money on google add s to get business ,we may get better service ,
as always it take a new company to steal the old and refine it to supersede it
ipo last two years I give them two year then market share will be gone from booking .com
i hope someone in the office reads this as ,we might get some service from the commission we pay them to feed us shit thru the old forum system
Kaitaia New Zealand eric having the same problem
email edhead office every day for a week no response
is any one out their , I get the run around ,with a refer to forum,does that mean
I’m dealing with space and we have to solve there problems
they then charge us
what happened to the word service ,