Foundations
The best place to start when you’re just getting started – how to set up your listing, clarify your policies and house rules, and make your property open bookable – ready for your first guests.
186 articles
In part two of our mobile marketing series, Thijs van As, Director of Product – Mobile, takes you on a tour of the Booking.com app’s past, present improvements and bright future
Setting your property status to open/bookable means that you’ve completed every step of the registration process and travelers can book your property on our platform. What’s in...
You have two phone numbers associated with your Booking.com account. The first is a contact number, which we use to get in touch with you – you add this on the Account details page...
Tip: To access the below resources, simply click on the corresponding links. Travel is changing, and so are we. As we have in the past and as we are doing now, we will continue...
If you’re having issues with the services we provide on our platform, you can let us know and we’ll do our best to try and resolve them for you. We aim to resolve complaints...
Bookings made by guests on our platform are automatically confirmed. Depending on the reservation type, you have the option of either changing reservation dates or sending your...
Direct Debit authorises us to automatically collect payments from your account when they're due. You can set up Direct Debit by completing the Direct Debit Mandate form, which you...
Last updated: 12 May 2021 This article covers the procedures and guidelines that are applicable to our accommodation partners as a result of Coronavirus (COVID-19). As the...
