Foundations
The best place to start when you’re just getting started – how to set up your listing, clarify your policies and house rules, and make your property open bookable – ready for your first guests.
163 articles
For travellers to find and book your property on our platform, you must set your property's status to open/bookable. You can do this once you’ve completed every step in our...
As we continue to rebuild travel together, we’ll be simplifying the number and types of cancellation policies supported on our site. The remaining policies we’ll continue to...
Loading enough availability on our platform can help you to be visible in as many guest searches as possible, which is essential to getting more bookings. It’s good practice to...
The Room differentiation tool or Unit differentiation tool helps you secure bookings by allowing you to highlight the unique features of each of your rooms or units. This helps...
The Right of Regret refers to Article 49 of Statute 8.078/90 of the Brazilian Consumer Defence Code (CDC) . This law allows consumers to withdraw from a contract within seven days...
Booking.com will now offer you more ways to be found by guests through an optimised search experience meant to capture, convince, and convert demand. Why is this important? Our...
If you’re having trouble with our platform or services, you can submit a complaint or report a technical issue. We’ll try to resolve the issue as quickly as possible. What’s in...