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Ahhhhh, thanks thanks thanks Leandri solved!
I thought that leaving the guest cancels his reservations up to a week before arrival was a favor who would only use in rare cases.But no! today another surprise ...I have also understand that the reservation, if booking.com can't get the payment from the guest, is autmoatically deleted. In the latter case, the guest has informed me that the payment has not been successful (I do not know the reasons), booking.com has canceled the reservaiton, and he decided otherwise. A reservation made in February that has blocked my house until today, a week before arrival ... Period that now surely will remains uncovered.I have to change my reservation policy by adopting more strictly terms as Vivian proposes so as not to waste time
The problem is not the cancellation of the reservation. The problem is that these people book months before and cancel exactly the last day to pay nothing. In this way they keep for months a house virtually occupied and can not be booked, leaving the owner only the last seven days to find a guest.
It would be possible to create a feedback profile for the guests or at least one counter indicating the number of bookings, the number of stays and the number of cancellations made by the guest
Same behavior! I manage an apartment near the sea and allow cancellations up to 7 days before arrival. it is the second time in a month that I receive a reservation which is canceled exactly seven days before arrival, the last day useful for not paying anything.In my area many tourist agencies work, which obviously hinder the owners who try to do it themselves. I suspect that these are reservations made from fake profiles just to block the house and remove it from the market at certain times.By canceling the booking the last day useful I have only 7 days to find a possible substitute. Certain user profiles should be checked more carefully