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Hi I am Fred Majoor (New here).
I listed yesterday my villa in Phuket on Booking.com, it took me about 7 hours to do that, not so young.
At the end I was adding prices and availabilities and 2 minutes later I wanted to check the prices again.
I was shocked to direct get a booking for 9 days, but with the wrong rate. Not sure I made the mistake or the system. Maybe me. 80$ per night in stead of 800$.
I directly replied to the guests who booked, to ask for cancellation. Until now no answer.
Anyone have tips how to solve this?
Does anyone have the e-mail address from Booking.com /Reservation Department?