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Thanks for taking the time to post. Sorry....I didn't explain clearly enough.....it's more relevant to the actual guest that is booking....what their cancellation rate is, as opposed to cancellations analytics for the property.
Apologies for the late reply, we've been to sunny Tenerife to get some heat in our bones!
Thanks very much for the information you have provided, it's come in very useful. I've also set up my own rental agreement and it seems to have gone through to future travellers. Do you know if Booking.com advise you if they don't forward on your attachments?
Our cottage is called Westwood Cottage, if you search under Dundee area (6 people) it will come up. If you are interested, I can give you my mobile number to chat and also send you over info regarding the area etc. It's well placed for visiting central/east/south Scotland. Edinburgh only 50 mins away driving, St Andrews 25 mins, etc. Scotland is beautiful.....you won't want to leave ;)
We were in South Africa 2 years ago for our honeymoon.....wow wow wow, we both absolutely loved it. Stayed at various routes from Cape Town and along the Garden Route, finishing off with a Safari. Can't wait to get back some day in the near future. My husband is a FUSSY vegetarian and he still goes on about the choice of food eating out that he could get there. Doesn't say much for my home cooking ;)
That's a great idea re the photos! I hope that I never have to use the client relations department, but it's good to know that they are proactive.
Thanks so much for all the info you've forwarded on.....really is very much appreciated :).
Hi Leandri, thank you so much for answering this for me.
You should come visit....got a lovely cottage for you to stay in ;)
What about more intricate details to adhere to such as sticking to the amount of people that the property's for (6....not 24 people turning up), dogs are allowed, but I'd like to stipulate "not on furniture", also ensuring that the place is left in a decent condition, empty bins on departure, etc. It's the finer details that I think a rental agreement give (peace of mind I suppose). Is there somewhere that I can add these finer details to? From what I've come across on booking.com, it's only possible to accept or decline statements, nowhere to type in additional rules or conditions. If it's not available through booking.com then I guess I'd have to send my own, but then seems pointless if the renter thinks they are booking with booking.com terms and conditions only, then they receive a rental agreement from owner with additional conditions.
I suppose I just want to know that we are covered as much as we can be in the event of something going wrong (bad renters).