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In three years with Airbnb I've only had one inconsiderate guest.
In three months with Booking.com I've had three - and a damaged / unusable microwave, police turn up, complaints from other guests and makeup shavings over the floor and trodden in throughout the property.
Reviewing guests, in my opinion, is something that Booking.com could adopt to great adavantage and complaint minimising for them.
Pleasantly surprised to see that I've been paid for May. Am hoping that everyone has now been paid for both April and MAy that have monies owing to them
I’m still keeping watch Hetty and I saw a few people this morning saying they still had not been paid. I was lucky enough to get mine, albeit very much later than agreed, in one of the first tranches. But I’m worried too for future bookings so have registered with another couple of sites (Expedia and HomeAway). I was already with AirBnB and they pay immediately after one night of stay. But I’m hoping I can dwindle the BDC bookings. Think that’s the way forward as BDC have been abominable and are obviously poorly managed to let this happen without bending over backwards to both pay people what they are owed and to make amends for the glitches in their system and breaches of contract with us all.
I'm in a similar position and have bookings still to serve. No payment from Booking.com is disgraceful and crippling. Airbnb is much better in terms of looking after their accommodation providers so suggest you think about them too as a back up plan. If someone books for say seven days you receive full payment after they have stayed for only one night. Much better system. They also bend over backwards if there is any issue too.
I'm in the same position. Spoke to someone eventually at Customer SErvices who couldn't do anything and they tried (whilst I was on the line) to get through to Finance number.
Like you I am concerned about their going into receivership and thinking that the press might be able to help / interested.
Getting ready to cancel future bookings or at least contact future guests to let them know of the situation.
Any thoughts or suggestions welcomed