Stay informed with the latest travel insights, analysis and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with fellow Booking.com partners for the best tips and advice.
Whatever you business goals may be, our solutions can help you succeed on Booking.com
Find out how to get set up, and read about our services and features.
Just encountered another good reason for servicing every day - entered one room to find drops of tea or coffee spilled on the carpet - it is easier to minimize the damage if this is done as soon after the spill as possible rather than three days later....
You intrigue me Info - how do you clean the bathrooms daily without entering the rooms - I assume the rooms are en-suite?
Laura - it may help if the Booking.com employee was responding to the concerns raised by Margmunro rather than "apparently" ignoring two emails...?
I would also urge owners to double-check hair curlers and straighteners - the number of these we have found left on in rooms beggars belief, also had one carpet ruined by the imprint of a steam iron that a guest brought with them and left on the carpet whilst ironing clothes on the bed, the perfect shape of the iron left face down on the carpet - most people ask for the iron and ironing board - not this lady!
The iron burn was not avoidable but I hate to think of hair curlers/straighteners left on all day when the guest goes out!
Ah k2u - NY and NYC - I have more amusement when locals stay with us and I explain they are visiting the City their home state or city was named after... very few ever seem to know before they stay with us and then it is like a mind blowing concept to them that NY was named after little old York in England....
As I said on another thread k2u - only one rule "No hymn singing on the landing after 21.00 hrs" - and if I barred all ladies with this reddish dye in their hair, as things stand at the moment - I could go bust!
It seems to be the current fashion necessity for ladies of all nationalities.
White towels only here.
We used to have colour died towels but they showed up the bleach used in hair dye more readily than white... now the main problem is this "reddish" hair dye that seems to to be popular with ladies.... which of course leaves red marks on the white towels - fortunately a night in the carpet cleaner mix seems to get rid of most of these red marks.
Could I just remind UK accommodation suppliers that any "package" beyond the pure accommodation now puts you at risk of problems under the new UK Package Holidays legislation - even recommending a local restaurant can cause you headaches, if the wording is to be believed.... although I guess a few people will have to be sued first to sort out the legal limits of this legislation.