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Answered

Merchant code

Does anybody have a proper number for booking.com I've been trying for weeks and need a merchant code as mine is invalid. What a nightmare


B.
Claire - Accou…

Hi Darren,

Thank you for your message. Did you require the merchant code for virtual credit cards? The merchant code is provided by your payment services provider but I believe differs country to country.

If the information you need is around online payments and virtual credits cards - this is the info below in this link

https://partner.booking.com/en-gb/help/policies-payments/payment-products/what-know-about-virtual-credit-cards-vccs

You can definitely speak partner services to speak with someone regarding this but I don't believe they can provide you with the merchant code as I mentioned above - this code is provided by your payment provider.  

You can give them a call via your extranet under Inbox > Booking.com messages. From here you will either see a ‘Contact Us’ button or ‘See Contact Options’  then under contact us select the relevant topic > Other > then click ‘See all contact Options > Message or Call.

 

Kind regards,

C.Chin