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Answered Answered

Payment from booking.com

Booking.com I would like proof of payments for certain reservation. It's going on 3 months that I've been waiting for R3000. 

You guys keep saying the money was paid. I sent you guys my bank statement to show that I didn't receive the money but you keep saying it's paid. This is madness. I had to pay out of my own pocket to host guests. Booking.com takes their COMMISSION but I just end up losing.

Please get someone to contact me so I can request proof of payments 


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Janita - Accou… 1 month ago

Hi Giesela, 

This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security. Please reach out to the Partner Services or Finance team via your extranet for assistance with your specific listing. You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.