Answered Answered

Payment Policy

I have 3 different payment policies. How do I find out what policy was agreed when guest booked for a particular reservation?

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Janita - Accou… 1 month ago

Hi Lion's Rest, 

You can find which policy applied per reservation in your extranet. You can either search the reservation number in the top right hand corner to top it and then find all policies at the bottom of this page. Or you can also find the reservation under the Reservations tab and search via checkin date etc and again open the specific reservation and scroll towards the bottom of all information to find the policy.