Waiting over a month for my payment from Booking.com for renting out my flat

I had my first booking on 29th oct for 10 nights.

The person paid in full prior to arrival to booking.com.

I have phoned them every week to ask why I've not received my money. They said they need to verify the flat by a video call, but this still hasn't happened yet, and it's now the 1st Dec!!!

I've made a complaint, is there anything anyone I can speak to, to rush through my money.


user avatar image
BrookAve 1 month ago




You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox