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Due to the unprecedented level of disruption caused by the current travel restrictions, there has been a large increase in the number of cancellation requests and date modification...
The room differentiation tool in the extranet helps you get more bookings for your more expensive room and unit types. This tool works by helping travellers find the rooms and...
Room upselling simply means offering your already-confirmed guests the opportunity to upgrade their reservations. This is also known as a ‘paid upgrade’. In the industry, upselling...
Sources used include: Guest Insights Survey Findings Research commissioned by Booking.com and independently conducted among a sample of adults who have taken a trip since May 2020...
The Right of Regret refers to Article 49 of Statute 8.078/90 of the Brazilian Consumer Defence Code (CDC). This law allows consumers to withdraw from a contract within seven days...
Countries around the world are starting to relax lockdown measures and open up to travellers again. And as they do, more and more people are deciding where to go for their next...
Your availability can be impacted by a variety of factors, which makes flexibility an important part of our product offerings. One of our solutions to make it easier for you to...