Setting up rooms or units on your channel manager

Updated 4 months ago | 2.5 min read time

If you're working with other OTAs and providers, the best way to avoid overbookings and give you peace of mind is to connect with a channel manager. A channel manager will let you manage different rooms and rates across the different websites you may be working with. You’ll save money and time — and help improve your sales.

If you’ve created a new room or unit or added new rates in the extranet, you’ll need to map these new rooms, units or rates to your channel manager. This will connect the two systems, so that your information is identical on both.

What’s in this article

Mapping rooms or units and rates from the extranet to your channel manager

There are two ways to map new rooms, units or rates to your channel manager:

  1. Most channel managers automatically map all new rooms or units and rates that you add to the extranet – check with your channel manager to see if they do this
  2. Some channel managers let you map new rooms or units and rates yourself – check with your provider and follow their instructions

Once you or your channel manager have mapped your rooms or units and rates, add availability for them using your channel manager. These new dates will then become available for travellers to book on our platform.

Finding the ID number to map a room or unit to your channel manager

If you’re mapping a room or a unit to your channel manager yourself, you might need its ID number. You can find this by following these steps:

  1. Log in to the extranet
  2. Click on Property
  3. Click on Room details or Property layout, depending on your property type
  4. Search for the room or unit you’d like to find the ID number for

Under each room or unit name, you’ll see a unique ID number that you can use to map rooms to your channel manager.

Is this article helpful?