How do I close rooms on Booking.com if my channel manager is down?

Updated 2 months ago

If you experience technical issues with your channel manager, please contact your provider in the first instance.

If you can’t reach your provider and need to urgently close rooms on Booking.com, please contact us and we’ll close the rooms for you manually.

Make sure you also inform your provider so they can check their connection and refresh their system.

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