I’ve closed a room using my channel manager but it’s still open on Booking.com. What should I do?

Updated 2 months ago

Firstly, double-check that the change went through on the channel manager side. It can sometimes take up to five minutes for a change to be processed.

If the room remains open on Booking.com, contact your provider to check if the close-request was actually sent. If not, your provider can contact Booking.com to identify and resolve the issue.

What do you think of this page?

Work-friendly Programme

Add more work-friendly facilities to increase your visibility at no extra cost.

Learn more