Editing bank and invoice details
Keep your bank and invoicing details up to date so you can receive accurate invoices from us and send payments if you pay commission fees via Direct Debit.
What’s in this article
Changing your bank details
Here’s how you can review and edit your bank details:
- Log in to the extranet
- Click on the Finance tab, then click on Bank details or Finance settings to view
- Click Edit bank details under Receiving payouts from Booking.com or Direct debit payments to Booking.com to change your information
- Finish by clicking Save
Once you’ve completed this process, you won’t be able to edit your bank details again for 24 hours. The change takes seven days to be validated and processed in our system.
Please be aware of some common mistakes when adding bank details that may impact receiving payouts:
- Incorrect account holder’s name
- Special letters in the account holder’s name
- Incorrect IBAN
- Adding a bank account that can’t receive funds from abroad
- Adding a bank account with a limited amount of funds that can be received
- Bank account in a different currency than the payout currency
Reviewing your invoice details
If you want to view your invoice details in the extranet, follow below steps. To change any of your invoice details, including legal company name, please send us a message via your extranet inbox.
- Log in to the extranet
- Click on the Finance tab, then click on Invoices
- Click on Legal company name to view your current invoice details
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Commission, Invoices & Tax
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- Paying your invoices
- Editing bank and invoice details
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- Deducting credits from an open invoice in Brazil
- All you need to know about direct debit
- Disputing your invoice
- When to send proof of payment
- How to use a credit note
- Understanding additional invoices
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