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Editing bank and invoice details

Updated 31 min ago | 2 min read time

It’s important your bank and invoicing details are up to date so you can receive accurate invoices from us and – if you pay our commission fees via Direct Debit – send us payments. 

What’s in this article

Changing your bank details

Here’s how you can review and edit your bank details:

  1. Log in to the extranet
  2. Click on the Finance tab, then click on Bank details to view
  3. Click Edit bank details under the appropriate section to either change the account you send money from or receive money in
  4. Click Receiving money from or Direct Debit Payments to to edit your Direct Debit details
  5. Finish by clicking Save

Once you’ve completed this process, you won’t be able to edit your bank details again for 24 hours. The change takes seven days to be validated and processed in our system.

Changing your invoice details

If you want to view your invoice details in the extranet, follow these steps:

  1. Log in to the extranet
  2. Click on the Finance tab, then click on Invoices
  3. Select the information icon next to Legal company name to view your current invoice details
  4. Click Edit invoice details to make changes
  5. Click Save changes to finalise

Please note that changes can’t be made between the 1st and the 7th of each month as this period is our billing cycle. If the Edit invoice details button is not visible, check again a few days later.

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