Updating your tax and VAT and GST settings for guest bookings

Updated 1 month ago | 1 min read time

It’s not possible for you to change your tax or VAT settings yourself on our platform. Here’s how to reach out to us so we can help you:

  1. Log in to the extranet
  2. Go to Booking.com messages in your Inbox
  3. Click Compose new message 
  4. Select Property details as the support topic 
  5. Choose from VAT or City tax / extra charges as the subtopic
  6. Click Compose new message again
  7. Tell us that you want to change your tax or VAT settings and include any other details 
  8. Click Send message

You can always review your current settings in the VAT/tax/charges section of the extranet. You’ll find it under the Property tab.

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