5 features that give you more control over your listing

Your host profile

Introducing yourself to potential guests shows them why staying at your property is a unique experience. It can help you attract more bookers and, most importantly, set the right expectations for their stay.

On the ‘Your profile’ page in your extranet, you can add a personalised message about yourself, your property and the neighborhood.

Learn more about host profiles

Guest requirements

With this new feature, you’re in control of who can book your property. You can now set guest requirements like verified phone numbers and address details.

To add guest requirements, head to the ‘Policies’ page in your extranet*.

Find out more about guest requirements

Your house rules

To encourage your guests to treat your property as if it were their own, you can now set up your own house rules. We’ll guarantee that guests have to read and confirm these rules before they book*.

Learn more about house rules

Damage deposits

Our damage deposit tool helps to protect your property and manage guest expectations. You can now include details like the deposit amount, your preferred payment method, and your refund policy.

To add damage deposit details, head to the ‘Policies’ page under the ‘Property’ tab in your extranet.

Find out more about damage deposits

Reporting guest misconduct

We take your personal safety and the security of your property very seriously. For your peace of mind, we offer 24-hour support in over 40 languages. And in the rare case that something does go wrong, you can instantly report a guest’s misconduct and block them from making future bookings with you.

You can report guest misconduct up to 7 days after check-out, via the ‘Reservations’ tab in your extranet.

How it works