Can I set specific guest requirements to decide who can book my property?
Depending on your property type, this feature may not yet be available to you. We’re working hard to roll it out for all partners as soon as possible. In order to make sure you receive genuine bookings, we require guests to provide a valid email address and credit card information, and have a good track record for previous stays.
To give you more control over who can book your property, you can also set additional guest requirements* in your extranet. Just follow these steps:
1. Click on the ‘Property’ tab, then ‘Policies’.
2. Scroll down to ‘Guest requirements’.
3. Click on ‘Edit’. Here you can make it a booking requirement that guests must:
- provide a verified phone number
- provide their address
4. Click ‘Save’ to finalise your changes.
*Please note: Any guest requirements you add won’t be take effect immediately. We’ll store your preferences for now and let you know when we start using them during the booking process
Your first steps with Booking.com
- How to receive and use your location verification code
- 5 features that give you more control over your listing
- I’ve already registered. Can I update my property details before I go live?
- Tips on getting your property ready for guests
- Logging in to your Booking.com extranet
- Why is my property page not available in all languages?
- Changing your property status to open/bookable
- Creating house rules for holiday rentals
- All you need to know about Risk-Free Reservations
- Risk-Free Reservations: FAQs
- How do I set up or change my check-in and check-out times?
- Can I set specific guest requirements to decide who can book my property?
- How can I set up my house rules clearly for guests?
- How do I report issues with guest misconduct?
- New partner restrictions: credit cards and prepayments
- How can I set up the key collection feature?
- How do I set up policies and payment methods before accepting reservations?
- Where can I find information about a reservation?
- How do I know if a reservation is confirmed?
- How do I know, and what should I do, when I get a booking?
- How can I customise and personalise my host profile on Booking.com?
- Sharing check-in information with guests
- How can I report guest misconduct issues via the Pulse app?
- How do I set up my host profile on Pulse?