Setting up check-in and check-out times
To set the right expectations with guests, communicate any information about the check-in and check-out times in advance, as this may determine their decision to book with you.
Set up or edit your check-in or check-out hours following these steps:
- Click on the Property tab in the extranet and select Policies.
- Scroll down to Guest information and click on Edit.
- Select your check-in start and end times. You can also set a check-out time.
- Click on Save to finalise your settings.
Any non-mandatory fees related to check-in/out times can also be communicated in advance, as they may influence the decision to book. If you want to add information about such fees, you can do so by adding it in the fine print, following the steps in this article.
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Your first steps with Booking.com
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- Creating house rules
- Setting up check-in and check-out times
- Reporting guest misconduct
- New partner restrictions: credit cards and prepayments
- Setting up the key collection feature
- How do I set up policies and payment methods before accepting reservations?
- Reviewing information on reservations made at your property
- Managing first guest reservations
- Sharing check-in information with guests