How do I set up policies and payment methods before accepting reservations?
To ensure a smooth process with your first reservations you should make sure you have reviewed your payment and cancellation policies.
You can let guests know what payment methods you accept, be it cash or credit card, through your extranet. Click on the ‘Property’ tab in the extranet and select ‘Policies’, there you will be able make any relevant changes. Please review this article for more information.
You might also want to set up and adjust your own damage deposit or prepayment (a full or partial amount of the reservation cost that must be paid before arrival) preferences. You’ll find simple instructions on how to do this here. Prepayment not available for you yet? Read more about the reasons behind this in this article.
Your first steps with Booking.com
- How to receive and use your location verification code
- 5 features that give you more control over your listing
- I’ve already registered. Can I update my property details before I go live?
- Tips on getting your property ready for guests
- Logging in to your Booking.com extranet
- Why is my property page not available in all languages?
- Changing your property status to open/bookable
- Creating house rules for holiday rentals
- All you need to know about Risk-Free Reservations
- Risk-Free Reservations: FAQs
- How do I set up or change my check-in and check-out times?
- Can I set specific guest requirements to decide who can book my property?
- How can I set up my house rules clearly for guests?
- How do I report issues with guest misconduct?
- New partner restrictions: credit cards and prepayments
- How can I set up the key collection feature?
- How do I set up policies and payment methods before accepting reservations?
- Where can I find information about a reservation?
- How do I know if a reservation is confirmed?
- How do I know, and what should I do, when I get a booking?
- How can I customise and personalise my host profile on Booking.com?
- Sharing check-in information with guests
- How can I report guest misconduct issues via the Pulse app?
- How do I set up my host profile on Pulse?