Guest Reviews

Learn about Booking.com guest reviews: from getting and managing guest reviews to dealing with and responding to guest reviews and guest review scores.

Understanding guest reviews

Everything you need to know about guest reviews Featured

Can I ask for a guest review to be removed? Featured

How long does a review stay on my page? Featured

5 tips on how to get more guest reviews

What are guest reviews and who can write one?

Can I respond to a guest review?

Anonymous reviews on Booking.com

All you need to know about Guest Review Scores

All you need to know about Guest Insights

Understanding external review scores

Understanding the value for money score

Can I respond to a guest review using Pulse?

What order do guest reviews appear in?

Where can I see my guest reviews?

Traveller Review Awards

Traveller Review Awards 2022: FAQs

How to deliver great hospitality and win a Traveller Review Award