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Guest Reviews

Learn about Booking.com guest reviews: from getting and managing guest reviews to dealing with and responding to guest reviews and guest review scores.

    • 5 tips on how to get more guest reviews
    • Where can I see my guest reviews?
    • What is an anonymous review, and can I remove it?
    • Can I respond to a guest review using Pulse?
    • What are guest reviews and who can write one?
    • Can I respond to a guest review?
    • How long does a review stay on my page?
    • Can I ask for a guest review to be removed?
    • What order do guest reviews appear in?
    • Everything you need to know about guest reviews
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    • How to deliver great hospitality and win a Traveller Review Award
    • Traveller Review Awards 2021: FAQs and all you need to know
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