The 2018 Guest Review Awards video series: An eye for detail

What’s the formula for a perfect 10? These two Guest Review Award winners prove that paying attention to the little things leads to big rewards.

Watch their stories to find out how they deliver great guest experiences with a personal touch.

Meet Darko, owner of City Centre LUX Apartment in Belgrade, Serbia

Meet Hayriye, owner of Lamihan Cave Hotel in Cappadocia, Turkey

Are you a Guest Review Award winner? Be sure to download your digital award and keep an eye on your post box – your physical award and letter are on the way.