Handling changes and cancellations

Read what to do when guests change or cancel property reservations on Booking.com and learn how to make sure you avoid cancellations in the future.

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Handling changes and cancellations
Even after a booking has been cancelled, it remains on the system and can’t be deleted. It’s useful to keep a record of this information and to monitor the
Help
Handling changes and cancellations
When a guest makes a booking, their reservation is confirmed immediately. So it’s not possible to reject a reservation. Depending on your policies, a guest may
Help
Handling changes and cancellations
When a guest makes a booking, their reservation is confirmed immediately. So it’s not possible to reject a reservation. Depending on your policies, a guest may