How can I end my partnership with Booking.com?

We’d be very sorry to lose you as a partner, but if you’d like to end your contract with us, follow these steps:

  1. Under your ‘Calendar’ or ‘Rates & Availability’ tab in the extranet, close all rooms for future dates so you don’t receive any more bookings.
  2. Open your 'Inbox' tab. From here, you can send us a message with ‘Account’ as the topic,explaining that you’d like to finish your agreement with Booking.com BV. Please include the reason for this.
  3. Your written request will be forwarded to our head office in Amsterdam.
  4. Within 14 days, and/or after any pending reservations have been honoured and any outstanding invoices have been paid, your agreement with Booking.com BV will end.
  5. Send us a message confirming that your final reservation has been completed and your final invoice has been paid.
  6. You’ll receive an official “Termination Notification Letter” from Booking.com BV. Your accommodation will no longer be visible or bookable on our website or mobile apps.

 

Our top tip

Learn how to close your rooms.