Where to find your General Delivery Terms (GDT)
Updated 5 months ago | 1 min read time
Are you a guest?
Contact our Customer Service teamGeneral Delivery Terms (GDT) refer to the agreement or set contract between property partners and Booking.com. Depending on whether you have an individual or group agreement with Booking.com, you can follow the steps below to request your GDT.
We’ll email a PDF version of your GDT within two working days to the person listed as your contract contact.
If you have an individual agreement with Booking.com, here’s how to request your GDT:
- Log in to the extranet
- Click on Account and then click on Contracts
- Click on Request
If you have a group agreement with Booking.com, here’s how to request your GDT:
- Log in to the group extranet from your master account
- Click on Finance
- Click on Request GDT
You can now access all your legal messages and updates anytime, in one place.
Read more-
Legal & Security
-
- Why you need to complete the Know Your Partner (KYP) form
- Online security awareness: social engineering
- Online security awareness: phishing
- Preventing unauthorised use of your account
- Securing your account
- Requirements and regulations around surveillance devices
- Digital event security standards
- Guidelines for room key access
- Keeping your property clean and sanitary
- Equipping your home property with safety devices, safety kits and emergency plans
- Protecting your home property with security devices
- Partner Liability Insurance
- Identifying and acting on potential human trafficking of refugees from Ukraine
- Report a security issue
- Online security awareness: malware
-
- How can I remove a property or end my partnership with Booking.com?
- My property is under new ownership. What should I do?
- Our animal welfare standards
- Where to find your General Delivery Terms (GDT)
- Complying with European Union consumer law
- Mandatory host type (professional/private) assessment
- How does parity work?
- Offer transparency and clarity through simpler policies
- Our Supplier Code of Conduct
- Meeting legal requirements for tourist accommodation in French Polynesia
- Understanding Force Majeure
- Handling emergency closures
- Supporting partners in Ukraine during the war
- VAT and tax withholding legislation in Mexico
- Energy performance certificate requirements for properties in Spain
- Understanding short-term rentals
- Short-term rentals: FAQs
- DAC7: FAQs
- Everything you need to know about DAC7
- Non-discrimination guidelines when accepting or declining a booking request
- Laws and regulations for short-term rentals in Asia-Pacific
- Laws and regulations for short-term rentals in South America
- Laws and regulations for short-term rentals in North America
- Laws and regulations for short-term rentals in Europe, the Middle East and Africa
- Israel VAT display and additional charges
- Short-term rental licence requirements in New York City, NY
- Everything you need to know about Sharing Economy Reporting Regime (SERR)
Related content
The terms of the 0% Commission programme are offered and must be accepted at property level. The details of the programme, such as the date of acceptance and the start and the end...
Jeremy Gall, Founder and CEO of Breezeway, shares his top tips for enhancing your cleanliness measures during the pandemic and beyond