Where can I find my Booking.com contract and the General Delivery Terms (GDT)?

Depending on whether you have a group or individual contract with Booking.com, you can follow one of the options below to view your GDTs.

Digital, individual contract

If you’re working under an individual agreement with Booking.com and have a digital contract with us, you can now access the GDT via your Extranet.

  1. Click on the ‘Account’ icon in the top-right corner of your extranet.

  2. Select ‘Contracts’ and request a copy of your contract and GDTs. 

  3. Your individual agreement is sent via email as a PDF attachment within 2 business days.

  4. The person listed as the contract contact under the ‘Account’ section receives the email.

Analogue, individual contract

If you’re working under an individual agreement with Booking.com but haven’t got a digital version yet, you can request a copy of the GDT via the button on that same Extranet page.  

Small individual home-property account within a PMC or other legal representative

If you’re a small home-property you should contact your group’s legal representative for further information on GDTs.