To keep your data safe, get first-class support and access the latest features on Pulse, you should update your devices’ operating systems to the following versions:
- Android 4.4 or higher (we recommend Android 8 or 9)
- iOS 10 or higher (we recommend iOS 12)
Why can’t I use earlier versions of Android or iOS?
On 8 January 2019, we discontinued support for the Pulse app on devices using iOS 9. As of 10 April 2019, we’ll do the same for devices using Android 4.3 or lower.
These changes allow us to focus all of our efforts and resources on the latest operating systems. That way, we can continue keeping your data secure, offer you the smoothest possible user experience and provide you with the most innovative solutions to the challenges your business faces.
Can I still use the Pulse app if I don’t update my operating system?
Unfortunately not. As we continue improving our app by adding new features that require systems with higher security, you will not be able to update the app to the latest version unless you also update your devices’ operating systems as listed above.