Managing guest payments
Find out how to manage your guests’ payments, and what to set up in the Booking.com extranet to make sure your payment solutions suit your business.
Note: To ensure you’re not charged commission on reservations where you couldn’t charge the guest, we’ve added flexibility to the procedure for marking invalid
On 14 September 2019, new legislation called Payment Service Directive 2 (PSD2) will come into effect – aiming to reduce fraud and make online payments more
If you’re the ‘admin user’ of your extranet account, you’ll be able to view credit card details for reservations on Pulse. If you work with virtual credit cards
We understand that renting out your place is quite personal, which may lead you to wonder what happens if your property or belongings are damaged by guests. For
If you accept card payments: If the guest’s card can’t be charged, you can let us know by marking the credit card as invalid . If you don’t accept card payments