Managing your reservations
Find out the best way to make changes to your guests’ reservations, such as changing dates or prices, as well as marking reservations as no-shows.
The promotion is limited to the following cities: Adelaide, Amsterdam, Athens, Baku, Barcelona, Bratislava, Brussels, Bucharest, Budapest, Cancun, Cape Town
If you’re using the extranet and need more info on a particular reservation, follow these steps: Click on the 'Reservations' tab. You can filter your bookings
To print out a reservation, simply log on to your extranet and follow these steps: Go to the ‘Reservations’ tab. Click on a guest name or reference number
If you’ve just received a double booking, here’s a quick overview of what you need to do: Jump to: What is a double booking? How do I avoid a double booking
Reservations can’t be rejected and can only be changed by the property in some situations. All bookings are confirmed immediately and have to be honoured by the