Managing your reservations
Find out the best way to make changes to your guests’ reservations, such as changing dates or prices, as well as marking reservations as no-shows.
Reservations can’t be rejected and can only be changed by the property in some situations. All bookings are confirmed immediately and have to be honoured by the
When a guest makes a booking, their reservation is confirmed immediately. Sometimes, guests want to make changes to their reservation later on. If a guest
If you’re using the extranet and need more info on a particular reservation, follow these steps: Click on the ' Reservations ' tab . You can filter your
To print out a reservation, simply log on to your extranet and follow these steps: Go to the ‘ Reservations ’ tab. Click on a guest name or reference number.
If you’ve just received a double booking, here’s a quick overview of what you need to do: Image Jump to: What is a double booking? How do I avoid a double
If you’re using the Pulse app and need more info on a particular reservation, follow these steps: Select the ‘ Bookings’ tab on the Pulse app. You can check