Updating your internet, pets and parking policies
To edit information about your property’s internet services or pets, follow the steps below:
- Log in to the extranet
- Go to the Property tab and click on Policies
- Under Other Policies, you’ll find different sections where you can manage information such as your Internet connection and your rules regarding pets.
- Click on Edit under Internet, parking and pets, to manage your Internet connection settings – including costs, connection type and service location
- Click on Edit under Internet, parking and pets, to manage your house rules regarding pets – and additional fees and charges
- Click on Save once you’re happy with your changes
To make changes to your parking information, follow these steps:
- Log in to the extranet
- Click on Property and then on Facilities & services
- Scroll down to the Transportation section and update your parking information
- Click on Save when you’re happy with your changes
Did you know?
Free WiFi access is becoming a standard expectation for guests. Update your policies now to secure more bookings!
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Guest Policies & Payments
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- Allowing guests to book without credit card details
- Can I set up the same policies for all of my properties in one go?
- How can I set up the grace period?
- Managing my services charges
- Updating your internet, pets and parking policies
- Setting up or changing your property’s policies
- Setting up cancellation policies
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- Do I supply guests with invoices?
- Accessing guests’ credit card details
- How can I set up pre-authorisation for guests’ credit cards?
- Everything you need to know about damage policy options
- Handling invalid credit cards
- How can I change my payment preferences and which credit cards I accept?
- Setting up a prepayment policy
- How do I handle guest payments?
- Everything you need to know about Strong Customer Authentication
- Understanding the new cash payment feature in your Guest Payment Options
- Payments: FAQs
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- Introducing payment services from Booking.com
- Payments by Booking.com: FAQs
- Understanding Payments by Booking.com
- How much Payments by Booking.com costs
- Everything you need to know about virtual credit cards
- Refunding virtual credit cards (VCCs)
- Understanding when your virtual credit cards are activated
- Card validation and fee collection solution
- Card validation and fee collection solution for connected partners
- US Payments Ranking Benefit: how extra visibility in search results works for US properties using Payments by Booking.com
- Booking Holdings Financial Services
- Activating and processing payments with Booking Holdings Financial Services
- Identifying and verifying property owners for Booking Holdings Financial Services
- Submitting a complaint about Booking Holdings Financial Services
- FAQ: Booking Holdings Financial Services
- Booking Holdings Financial Services Payments Agreement
- Payments FAQs for property management companies in the US and Canada