Guest Policies & Payments

Discover how to set up guest policies and manage guest payments for your property: from grace periods and damage deposits to credit card pre authorisation.

Managing guest payments

Everything you need to know about damage policy options
Setting up a prepayment policy
Handling invalid credit cards
Accessing guests’ credit card details
How do I handle guest payments?
Everything you need to know about Strong Customer Authentication
Understanding the new cash payment feature in your Guest Payment Options
Can I charge credit card and/or payment fees on bookings I receive through Booking.com?
Do I supply guests with invoices?
How can I change my payment preferences and which credit cards I accept?
How can I set up pre-authorisation for guests’ credit cards?

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