Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

How can I make changes to deposit and pre-payment information?

Updated 2 months ago

If you want to make changes to deposits, or how much guests need to pay in advance, here’s what you need to do:

  1. Click on the ‘Property’ tab in the extranet and select Policies’.
  2. Under ‘Cancellation and prepayment policies’ you can amend your prepayment requirements by clicking on ‘Change policy’.
  3. Remember to click ‘Save’ when you’re done.

Is this article helpful?