How do I make changes to service charges and cleaning fees?
Updated 2 months ago
To make changes to service charges, cleaning fees and other additional services, follow the steps below:
- Go to the 'Property' tab.
- You can make adjustments to the fees in the ‘VAT/Tax/Charges’ section, then select ‘Add property charge type’ (if this doesn’t show in your property, you can click on ‘Policies’ within the same tab), then select ‘Additional fees & charges’
- You can select ‘Cleaning fee’ to create a new charge.
- Click 'Save' at the bottom of the page when you’re done.
Add more work-friendly facilities to increase your visibility at no extra cost.
Guest Policies & Payments
David Vismans, Chief Product Officer at Booking.com, explains why technology holds the key to helping hotels and other properties create the ultimate personalised guest experience
If you want to make changes to deposits, or how much guests need to pay in advance, here’s what you need to do: Click on the ‘Property’ tab in the extranet and