Booking Holdings Financial Services Payments Agreement
In order to use the services of Booking Holdings Financial Services Ltd. (BHFS), it’s important to establish what you can expect from us – and what we expect from you. Please read BHFS’ Terms and Conditions to understand its relationship with you, as well as the rules for using its services.
A PDF version of the terms and conditions is also available in Finnish.
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Guest Policies & Payments
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- Setting up no-credit card details on your most flexible rate
- Can I set up the same policies for all of my properties in one go?
- How can I set up the grace period?
- How can I change the breakfast type?
- No credit card details for domestic bookers
- Managing my services charges
- Last-minute bookings without credit cards
- How can I update my property’s WiFi internet settings in the extranet?
- How can I make changes to my property's policies?
- Why are there restrictions for setting up policies?
- Can I change or add policies myself?
- What type of policies can I set up?
- How to set up standard children rates
- Setting up cancellation policies
- Making changes to your parking policies
- How can I set up ‘no credit-card details for domestic bookers’?
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- How do I handle property damage by guests?
- How can I view guest credit card details using Pulse?
- Do I supply guests with invoices?
- How can I access guests’ credit card details?
- How can I set up pre-authorisation for guests’ credit cards?
- How can I set up a damage deposit?
- How do I mark a credit card as invalid?
- How can I change my payment preferences and which credit cards I accept?
- How can I make changes to deposit and pre-payment information?
- I'd like to set up a prepayment deposit. How can I do this?
- How do I handle guest payments?
- The guest hasn't paid the deposit/pre-payment. Can I cancel the booking?
- What is Strong Customer Authentication?
- Can I charge credit card and/or payment fees on bookings I receive through Booking.com?
- Can I mark credit cards as invalid in Pulse?
- How to check the status of a damage payment request
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- Introducing payment solutions from Booking.com
- Payments: FAQs
- How can I join Payments by Booking.com?
- How much does it cost to use Payments by Booking.com?
- Everything you need to know about virtual credit cards (VCCs)
- Receiving bank transfer payments via Payoneer in Japan
- Refunding virtual credit cards (VCCs)
- Cost savings and earlier activation dates for virtual credit cards
- Card validation and fee collection solution
- Card validation and fee collection solution for connected partners
- US Payments Ranking Benefit: how extra visibility in search results works for US properties using Online Payments
- Booking Holdings Financial Services
- Activating and processing payments with Booking Holdings Financial Services
- Identifying and verifying yourself for Booking Holdings Financial Services
- Submitting a complaint about Booking Holdings Financial Services
- FAQ: Booking Holdings Financial Services
- Booking Holdings Financial Services Payments Agreement
- Booking Holdings Financial Services Privacy Statement
- Payments FAQ: US Home Property Management Companies