Booking Holdings Financial Services Privacy Statement
We're committed to protecting your privacy and safeguarding the personal data you share with us. The Booking Holdings Financial Services Privacy Statement describes how we use and process your personal data. It also tells you what rights you can exercise in relation to your personal data and how you can contact us. We encourage you to read it to better understand how we handle your personal data.
A PDF version of the privacy statement is also available in Finnish.
-
Guest Policies & Payments
-
- Allowing guests to book without credit card details
- Can I set up the same policies for all of my properties in one go?
- How can I set up the grace period?
- How can I change the breakfast type?
- No credit card details for domestic bookers
- Managing my services charges
- Last-minute bookings without credit cards
- Updating your internet, pets and parking policies
- Why are there restrictions for setting up policies?
- Setting up or changing your property’s policies
- Setting up standard children rates
- Setting up cancellation policies
- Making changes to your parking policies
- How can I set up ‘no credit-card details for domestic bookers’?
-
- How do I handle property damage by guests?
- Viewing guests’ credit card details on Pulse
- Do I supply guests with invoices?
- Accessing guests’ credit card details
- How can I set up pre-authorisation for guests’ credit cards?
- Everything you need to know about damage policy options
- Handling invalid credit cards
- How can I change my payment preferences and which credit cards I accept?
- How can I make changes to deposit and pre-payment information?
- Setting up a prepayment policy
- How do I handle guest payments?
- The guest hasn't paid the deposit/pre-payment. Can I cancel the booking?
- Everything you need to know about Strong Customer Authentication
- Can I charge credit card and/or payment fees on bookings I receive through Booking.com?
- Can I mark credit cards as invalid in Pulse?
- How to check the status of a damage payment request
- Understanding the new cash payment feature in your Guest Payment Options
-
- Introducing payment services from Booking.com
- Payments: FAQs
- Understanding Payments by Booking.com
- How much Payments by Booking.com costs
- Everything you need to know about virtual credit cards
- Refunding virtual credit cards (VCCs)
- Understanding when your virtual credit cards are activated
- Card validation and fee collection solution
- Card validation and fee collection solution for connected partners
- US Payments Ranking Benefit: how extra visibility in search results works for US properties using Online Payments
- Booking Holdings Financial Services
- Activating and processing payments with Booking Holdings Financial Services
- Identifying and verifying yourself for Booking Holdings Financial Services
- Submitting a complaint about Booking Holdings Financial Services
- FAQ: Booking Holdings Financial Services
- Booking Holdings Financial Services Payments Agreement
- Booking Holdings Financial Services Privacy Statement
- Payments FAQs for property management companies in the US
- TEMPLATE: EXAMPLE FAQ/ACCORDIONS W/ TABLE OF CONTENTS
- Booking.com Cash Advance: FAQs
- Test for FAQs on prod- Help