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How much does it cost to use Payments by

Updated 2 months ago | 3 min read time

Payments by is an easy way to take guest payments. It can help you achieve more bookings, reduce the risk of fraud and save time on admin. 

How much you pay depends on the payout method you choose and where your property is located, as processing fees differ per country. 

What’s in this article

Payments by cost overview

Joining Payments by has no setup fees or additional commission. We only charge you a small fee for the bookings you receive from us, depending on the payout method you select – virtual credit card or bank transfer.

Payments by also offers you more security. Strong Customer Authentication (SCA) protection is provided for all transactions and payments are guaranteed for non-refundable bookings. 

You will also only be charged for completed bookings – no fees are collected when you waive a fee or offer guests free cancellation. 

Payments by costs for virtual credit cards

Payments by replaces the interchange fees you would pay to your credit card company for charging guests directly. Most payment service providers also charge fees per transaction – this payment now goes towards charging the virtual credit card per reservation instead. 

When using a virtual credit card, you receive your payouts as determined by your booking’s policy – you can find more information in the extranet.

Payments by costs for bank transfers

When you receive a payment by bank transfer for the value of the reservation, our commission will already be deducted and the fees will vary. The costs depend on your property’s location, ranging from 1.1-1.9%, and consists of processing fees, chargeback protection, fraud protection and the SCA cost.

When using a bank transfer, you receive your payouts after guests check out.

Find out if you’re eligible for Payments by

You can find out if you’re eligible for Payments by and how much it costs by following these steps:

  1. Log in to the extranet
  2. Click on the Finance tab
  3. Click either Payments by or Online Payments, depending on your location and settings

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