Introducing payment services from Booking.com

Updated 4 months ago | 3 min read time
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We can facilitate guest payments to make it simple for you and your guests. Discover a secure, reliable and easy way to take guest payments that can help you reach more guests, reduce cancellations and save time on admin.

What’s in this article:

  1. Key benefits for you
  2. Get more bookings and more security
  3. Payments by Booking.com
  4. Online payments

Key benefits for you

When you use our payment services:

  • You’ll get paid what you’re owed when customers pay online
  • You won’t have to deal with fraudulent online bookings
  • You offer your guests more ways to pay online, meaning more bookings and revenue

Get more bookings and more security

Until now, some international travellers may have struggled to book your property because their preferred payment options weren’t available. But with the help of our alternative payment methods, you can appeal to more international guests with options like:

  • PayPal
  • ApplePay
  • GooglePay
  • Local methods like iDeal, Trustly, Blik, Venmo, WeChat and many more
  • Buy Now, Pay Later (BNPL) solutions like Klarna, Affirm and more
  • All popular credit cards

With guests able to pay online, your cancellation rate should drop. We’ve found that guests who pay online payments are much less likely to cancel or no-show than those who don’t – meaning more secure revenue for you.

Payments by Booking.com

Booking.com can facilitate all your guests’ payments for you. You’ll receive guaranteed payouts by bank transfer for all your reservations (depending on your property’s reservation policy).

You will be paid after guests have checked out. Payouts happen either weekly (every Thursday) or monthly (on or before the 15th of the month), depending on factors such as your property’s location. Please note that payouts may be temporarily blocked until your property’s location is verified.

NOTE:

This payment service isn’t available everywhere yet. If it isn’t available, you’ll be redirected to the extranet homepage. We’ll contact you once it’s available for your property.

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Visit the extranet’s Finance page to find information about payouts or to sign up for Payments by Booking.com now.

Online payments

You can offer guests the option to either pay through Booking.com or pay you directly. Whenever guests choose to pay online, we facilitate their payments and send you the money by virtual credit card or bank transfer depending on your property’s location.

NOTE:

This payment service isn’t available everywhere yet. If it isn’t available, you’ll be redirected to the extranet homepage. We’ll contact you once it’s available for your property.

 

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