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Managing my services charges

Updated 2 months ago | 1 min read time

To make changes to service charges such as cleaning fees and other additional services, follow the steps below:

  1. Log in to the extranet
  2. Click on Property and then click on Policies
  3. In the Additional fees & charges section, click on Edit
  4. Click on Add another fee
  5. Under Type of fee, select the required type of fee from the drop-down menu
  6. Indicate whether or not this fee is already part of the rate, select a payment type from the drop-down menu and enter the amount of the fee
  7. Click on Save
  8. To edit a fee, update the information and click on Save
  9. To remove a fee, click on Remove fee and then click on Save

If you don’t see the option to update your fees and charges, or want a particular service charge to be applicable for specific dates, please contact us via your extranet inbox.

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