Updating your internet, parking and pets policies
To edit information about your property’s internet services, parking facilities or pets, just follow the steps below:
- Log in to the extranet
- Go to the Property tab and click on Policies
- Under Other Policies, you’ll find different sections where you can manage information such as your Internet connection, your parking facilities and your rules regarding pets:
- To manage your Internet connection settings – including costs, connection type and service location – click on Edit under Internet and parking
- To edit your parking information, click on Facilities & services under Internet and parking
- To edit your house rules regarding pets – and additional fees and charges – click on Edit under House rules
- Click on Save once you’re happy with your changes
Did you know?
Free WiFi access is becoming a standard expectation for guests. Update your policies now to secure more bookings!
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Guest Policies & Payments
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- Allowing guests to book without credit card details
- Can I set up the same policies for all of my properties in one go?
- How can I set up the grace period?
- How can I change the breakfast type?
- No credit card details for domestic bookers
- Managing my services charges
- Last-minute bookings without credit cards
- Updating your internet, parking and pets policies
- Why are there restrictions for setting up policies?
- Setting up or changing your property’s policies
- Setting up standard children rates
- Setting up cancellation policies
- Making changes to your parking policies
- How can I set up ‘no credit-card details for domestic bookers’?
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- How do I handle property damage by guests?
- Viewing guests’ credit card details on Pulse
- Do I supply guests with invoices?
- Accessing guests’ credit card details
- How can I set up pre-authorisation for guests’ credit cards?
- Everything you need to know about damage policy options
- Handling invalid credit cards
- How can I change my payment preferences and which credit cards I accept?
- How can I make changes to deposit and pre-payment information?
- Setting up a prepayment policy
- How do I handle guest payments?
- The guest hasn't paid the deposit/pre-payment. Can I cancel the booking?
- What is Strong Customer Authentication?
- Can I charge credit card and/or payment fees on bookings I receive through Booking.com?
- Can I mark credit cards as invalid in Pulse?
- How to check the status of a damage payment request
- Understanding the new cash payment feature in your Guest Payment Options
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- Introducing payment services from Booking.com
- Payments: FAQs
- Understanding Payments by Booking.com
- How much does it cost to use Payments by Booking.com?
- Everything you need to know about virtual credit cards
- Refunding virtual credit cards (VCCs)
- Understanding when your virtual credit cards are activated
- Card validation and fee collection solution
- Card validation and fee collection solution for connected partners
- US Payments Ranking Benefit: how extra visibility in search results works for US properties using Online Payments
- Booking Holdings Financial Services
- Activating and processing payments with Booking Holdings Financial Services
- Identifying and verifying yourself for Booking Holdings Financial Services
- Submitting a complaint about Booking Holdings Financial Services
- FAQ: Booking Holdings Financial Services
- Booking Holdings Financial Services Payments Agreement
- Booking Holdings Financial Services Privacy Statement
- Payments FAQs for property management companies in the US
- TEMPLATE: EXAMPLE FAQ/ACCORDIONS W/ TABLE OF CONTENTS