Changing your property description
The descriptions on your Booking.com property page are automatically generated based on the information you’ve provided in the extranet. You can make changes to your facilities, room details and location, and correct inaccurate information in your property description.
What’s in this article
Correcting information in your description
Updating your facilities
- Log in to the extranet
- Click on the Property tab and then click Facilities & Services
- Update the facilities and services available at your property
- When you’re happy with your changes, click Save at the bottom of the page
Updating your room amenities
- Log in to the extranet
- Click on the Property tab and then click on Room Amenities
- Update the in-room amenities available at your property
- When you’re happy with your changes, click Save at the bottom of the page
Updating your location
If the distances from your property to local landmarks don’t look accurate, you might need to update your property’s location on the map. You can do this by messaging us through your extranet inbox:
- Log in to the extranet
- Click on Inbox and then click on Booking.com messages
- Click on See contact options
- Choose Property details as the topic and Adjust your location on the map as the subtopic
- Click on Update map location
- In the map that opens, click and drag the red pin to where you want your property to show up on the map
- Click on Save new location and then click on Done
If you need to change your property’s address, follow the instructions in this article.
Correcting information in your description
If any other information in your property or room descriptions aren’t correct, let us know by following these steps:
- Log in to the extranet
- Click on the Property tab and then click on View your descriptions
- For changes to your property description, click on Found a typo? Request a fix and describe the fix you need in the text field that appears below
- For changes to your room description(s), click on the Request a correction link below the room you’d like to update, then describe the fix you need in the text field that appears below
- When you’re ready, scroll to the bottom of the page and click Request a fix
Your request will go to our Content team, who will then make the changes to your property description. To make sure your property descriptions are easy for customers to find and understand, all changes will follow these company guidelines and best practices:
- We use research on customer behaviour on our website to determine the length, style and structure of our descriptions
- We don’t copy and paste texts as this affects search engine optimisation (SEO) and may make your property harder to find online
- We keep texts short and simple and include details that customers are most interested in
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Your property page content
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- How can I create the perfect property page?
- How to change or update your property address
- Adding, changing and updating my contact details
- Changing your property description
- How can I update my property's facilities?
- How can I add information to ‘The fine print'?
- How can I change information about my internet connection?
- How to rename your property listing title
- How can I change my position on the map?
- Letting guests know when a facility is temporarily closed
- All you need to know about quality ratings
- How do I get my property’s map coordinates from Google Maps?
- How to show guests what I do to protect them in regard to coronavirus?
- Updating your sustainability practices
- Guest Q&A feature
- Displaying cleanliness measures
- What is the Work-Friendly Programme?
- How to update check-in services
- Optimising the traveller search experience to boost visibility
- Using the Room differentiation tool or Unit differentiation tool to generate more high-value bookings
- Updating your swimming pool facility details
- Updating your property page
- Travel Sustainable: FAQs
- Room or Unit differentiation tool: FAQs
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- What photos do I need for my home, apartment or holiday rental?
- What photos do I need to attract more families to my property?
- What photos do I need for my hotel?
- What are guest-generated photos?
- How do I add, change and update my photos?
- How do I rotate photos?
- Why are some photos not showing on my page?
- How to take better photos of your property
- How can I add photos of specific rooms or units?
- How can I tag my photos?
- Understanding the smart ordering feature
- How can I change my main photo?
- How can I change the order of my photos?
- How can I delete a photo?